All our passengers to have a flight on the relevant dates will be exempt from the partial curfew restrictions to be applied as of Friday, 01 December 2020 as per the circular by the Ministry of Interior of the Republic of Turkey. Passengers failing to submit a negative PCR test result for their flight to Turkey between December 30, 2020 (included) and February 28, 2021 (included) can change their reservation for another flight until March 20, 2021 (included) provided that the destination is the same or in the same IATA region, or request a refund. You can change your ticket to an open ticket without paying an additional fee. After the HES code check during ticketing and inside the airport, passengers with codes that indicate unsuitability for the flight will not be permitted to board the flight. Passengers can also create a voucher worth 15% more than the ticket price or top-up their Miles&Smiles account 100 Miles for every EUR 1 of the ticket price. In this context, the flights will be carried out: Monday and Saturday: (Time information is based on local time) Passengers who made an international departure but were not accepted on the connecting flight at the transfer points of Ankara Airport (ESB), Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW), due to the obligation to submit the PCR test or other tests determined by the national authorities: if you failed to submit such tests on time and/or due to country restrictions, you are not entitled to a return. We offer you the opportunity to reschedule your non-suspended flights. In exceptional cases, they can travel alone if they have a Travel Permit document. Announcements. If reservations are not cancelled before scheduled departure time of flight, reservations will be accepted as No-show and the change requests will be made according to the original ticket rules. There wİll be no given refund rights within the scope of this bulletin. Turkish Airlines | Miles&Smiles - Coronavirus: Flight cancellations and entry restrictions - TK should take a lesson from Pegasus. Therefore, in accordance with the "Hayat Eve Sığar" project carried out by the Ministry of Health, our passengers will be permitted to board our domestic flights with their personal "Hayat Eve Sığar (HES)" code. For all Turkish Airlines and AnadoluJet tickets issued or to be issued between March 21, 2020 and March 31, 2021 (included), passengers may change their reservation, change the route or change their ticket to an open ticket under the conditions written below, provided that their flights are cancelled before the first scheduled flight time of the original ticket. Turkish Airlines aircraft photo gallery: Turkish Airlines … 2020 , has been revised and ticketing date has been expanded as Jun 20, 2020. While there has been no official announcement from the Turkish government or Turkish Airlines on flight resumption following the latest setback, the British Embassy in Turkey yesterday tweeted that operations would resume between Istanbul and London … Since there is no curfew age limit, passengers below 20 years of age and over 65 years of age are not requited to submit a Travel Permit Document. According to instructions issued by the Ministry of Interior, passengers under the age of 18 and over 65 must comply with the following rules on their international flights. Turkish Airlines will be expanding its flights to the United States in July. will be collected. You can top-up your Miles&Smiles account 100 Miles for every EUR 1 of the ticket price. Ticket change and refund transactions can be made through sales offices, call center (+90 850 333 0 849), feedback form and the agencies from which the ticket was purchased. Urgent Message from Turkish Airlines: ⚠️ *High Importance* ⚠️ Dea... r All, Starting from *TK0713 / 30DEC* All Passenger of Turkish Airlines will need to submit *mandatory PCR test* before check-in. Aircraft: Airbus A330-300 Airport: KLIA - Kuala Lumpur International Airport June 16 2014 (11:15 PM) ... Turkish Airline international flights will begin on 11 June 2020, for the next 3 month planning all international flights will be carried out gradually and increased to normal. Valid for tickets purchased between 21 Mar 2020 - 20 May 2020(included). Valid for tickets purchased on and before 20th of March 2020. Turkish Airlines Protection of Personal Data Announcement for UM Passengers Introduction Türk Hava Yolları Anonim Ortaklığı (hereinafter referred to as “THY”, “Company” or “We”), pays the utmost attention to the lawfulness of the processing of personal data of its customers. Fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences) will be collected. The only way to do this is to have an accessible passenger contact information. New travel dates can be decided up to new departure date of travel. Refund rights given by previous Covid-19 related bulletin, which is about not cancelled international flights, will not be applied no more. Dear Passengers, All our passengers to have a flight on the relevant dates will be exempt from the partial curfew restrictions to be applied as of Friday, 01 December 2020 as per the circular by the Ministry of … Reward ticket returns are not within the scope of the campaign. Turkish Airlines Protection of Personal Data Announcement for Terminal Introduction Türk Hava Yolları Anonim Ortaklığı (hereinafter referred to as “ THY ”, “ Company ” or “ We ”), pays the utmost attention to the lawfulness of the processing of personal data of its customers. Air Sial launch and its initials routes. Turkish Airlines has made this announcement: GeminiJets Models Hot New Photos – Top 100. Bulletin, which will be valid for tickets issued between March 21, 2020 - May 20, Tickets which are cancelled according to the this rule,passengers will not be accepted as No-show even though rebooking/rerouting is made after the orijınal ticket flight date. Turkish Airlines put important flight schedule changes into action due to the outbreak of novel coronavirus (Covid-19). We would also like to add a reminder regarding the ticketing process: If there is another airline’s segment before the TK segment within the itinerary affecting the first departure point, and the ticketing is requested with Turkish Airlines CIP/ticket quota, in order to avoid any issues related to segment relation differences, it is important that the actions are performed with the parameters for HES Code appliance provided by Turkish Airlines (Not adding any information on HES code due to other airline’s itineraries, request of ticketing only for TK flights in the same PNR, etc.). To be able to advise passengers of irregular flight operations and disruptions Members and BSP Airlines need to have sufficient contact details available to proactively contact the passengers. Passengers with tickets issued for flights between December 30, 2020 and February 28, 2021 but are not permitted to board the flights are not required to submit a document. For all individual and group tickets purchased between March 21, 2020 - May 20, 2020 (included) original booking on flights up to December 31, 2020 (including AnadoluJet flights); (including TK stock(235) tickets including interline flights (Codeshare or SPA)) rebooking/rerouting or open-ended tickets requests will be applied according to the following conditions without considering fare rules, these rights will be valid for the tickets provided that cancellation is made before the scheduled departure time of the flight. You can perform your ticket change/return transactions through Turkish Airlines sales offices and the call center. Fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences etc.) For more details, please visit the HES code page. You can create a voucher that adds 15% more value to your ticket. The passenger has a ticket issued before December 28, 2020 for flights to Turkey and connecting flights from Turkey between December 30, 2020 and February 28, 2021 but ‘s not permitted to board the flight due to the obligation to submit a PCR test result in Turkey. Bulletin, which will be valid for tickets issued between March 21, 2020 - May 20. Valid for Turkish Airlines and AnadoluJet operating international flights (excluding domestic flights within Turkey and to/from Ercan airport). 7) Ticket changes requests can be made by Turkish Airlines Sales Office, sales agents where the tickets are purchased, Turkish Airlines online channels and call center. The national carrier of the State of Qatar is the largest operator of Airbus A350 aircraft with 34 A350-900s and 19 A350-1000s, reaffirming its position as the ideal choice for environmentally conscious long-haul passengers. While new reservation is being made by the passenger fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences) will be collected. Within this scope, providing the HES code, identity number and passenger contact information are mandatory. The changes mentioned above will be limıtted to only once and other additıonal changes will be handled with existıng penalties and fare differences within the fare rules. ­It is not necessary for Turkish citizens under the age of 18 to be accompanied by their parent/guardian on connecting flights (domestic flights) if they can provide that the flight will continue abroad. Members and BSP Airlines shall use these contact details exclusively for the purpose of operational notifications, e.g. The irregularities defined in "Flight and Service Irregularities Procedure" (Pr.10.67.006) will be used for all other extraordinary cases with the rules mentioned in this procedure. 1) Rebooking / Rerouting Requests: First rerouting and rebooking change will be made until December 31, 2021(included) (travel completion). Only reissue charges will not be collected according to this bulletin, no-show tickets are out of scope. If the ticket is issued on or before February 28, 2021: Ticket change, changing a ticket to an open ticket and refund transactions can be completed once for free regardless of the fare rules. Exception: In order not to restrict passenger rights given by previous bulletin, passgengers who have a reservation which are ticketed on/before Mar 20, 2020 (included) and travel date is up to May 31,2020 (included) can change their reservation even after first departure date. 7) Extension Of Validity: Validity of ticket can be extended until December 31,2021(included). It is important for the Airlines to be able to notify passengers for any changes in their flights in advance and not to cause any passenger grievances in extraordinary circumstances. In many reservations made by agencies, it has been identified that passenger contact information is not shared with Airlines in accordance with standards. All international flights are temporarily suspended as of 27 March 2020 at 23:59 and important part of domestic flights are suspended except some major cities. New journey should be completed up to Dec 31, 2021 (included). Turkish Airlines reserves the right to request any data obtained on a shipment that has travelled across the Turkish Airlines network. The rules given in this bulletin also include flights which are operated on time and/or delayed within limits defined in related procedure in case that passengers request changes. New travel dates can be decided up to new departure date of travel. Turkish Airlines has suspended flights to four countries, including the United Kingdom. 01.09.2020 - Public Disclosures - Protocol of the adaptation of the Covid-19 global pandemic conditions, implemented to the 26th Term Collective Bargaining Agreement Other fare differences that may arise from the change (transaction fee, exchange differences, class, differences arising from date and destination changes, tax differences) are collected from the passenger. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased. 2) Open-ended Ticket Procedures: Passengers will have an open-ended ticket only if flights in reservations are cancelled before the first departure time of origınal ticket. This bulletin will be also valid for non-changable promotional tickets. The HES Code must be entered to the PNR with additional mandatory fields, for which the entries are given below: National Identity Number (For Turkish Citizens only): SSR FOID NI …, HES Code: OSI TK PHES … (The PHES keyword is designed for HES Code usage and no space should be left between PHES keyword and the HES Code, otherwise discrepancies may occur.). Used tickets: Passengers may obtain a refund under Involuntary. Due to the curfew in effect, for tickets issued before November 30, 2020 for flights between December 1, 2020 and January 31, 2021 (included) arriving to and/or departing from Turkey (excluding transit flights and including domestic flights and flights to Turkish Republic of Northern Cyprus), passengers may refund or change their ticket under the conditions written below. 8) Ticket changes requests can be made by Turkish Airlines sales office, sales agents where the tickets are purchased, Turkish Airlines online channels and call center. In order to enter passenger information in the PNR, the Contact Information Formats that agents should use are shown below: Amendment to Resolution 830d is as follows: 4. You can change tickets for Turkish Airlines and AnadoluJet flights until March 20, 2021 without a fee, provided that your destination is in the same flight zone and your flight is in the same cabin. Regarding the content, FOID and PHES fields will be separately added for each passenger. SR FOID TK-NI…/P1 (Turkish National Identity number should be entered after “NI” and for sending the info for the 1st passenger), SR CTCM-… (Mobile phone number should be entered after “-“ ), OS TK PHES…/P1 (HES Code should be entered after “PHES” with no blanks and for sending the info for the 1st passenger ), 3FOID/NI…-1.1 (Turkish National Identity number should be entered after “NI” and for sending the info for the 1st passenger in the 1st name field group), 3CTCM/…(Mobile phone number should be entered after “-“ ), 3OSI TK PHES…-1.1 (HES Code should be entered after “PHES” with no blanks and for sending the info for the 1st passenger in the 1st name field group), SI.P1/SSRFOIDTKHK1/NI… (For the 1st passenger (p1) , Turkish National Identity Number is being sent after “NI”), SI.P1/SSRCTCMTKHK1/… (Mobile phone number should be entered after “/” ), SI.TK*PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), 3SSRFOIDTKHK1/NI…-1.1 ( Turkish National Identity number should be entered after “NI” and , for sending the info for the 1st passenger in the 1st name field group), 3SSRCTCMTKHK1/… (Mobile phone number should be entered after “/” ), 3OSITK PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), @:3SSRFOIDTKNN1/N1/NI… (For the 1st passenger (N1) , Turkish National Identity Number is being sent after “NI”), @:3SSRCTCMTKHK1/N1/… (For the 1st passenger (N1) sending mobile phone number ), @:3OSITK PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), Until further notice, the Passport Number should be sent instead of FOID NI for non-Turkish citizens, meaning “PP” should be used instead of “NI” on the FOID entries. Our passengers will be able to proceed with their transportation by submitting a flight document (mobile boarding pass or ticket screenshots) during the checks to be made in the restricted hours. The announcement from the airline comes just days after international flights were resumed to four destinations within the US. This bulletin will be also valid for non-changeable promotional tickets. Additional rights will be given according to rules below for the non-cancelled international flights passengers. The changes mentioned above will be limited to only once and other additional changes will be handled with existing penalties and fare differences within the fare rules. You can follow current developments and announcements on the subject on our website and social media accounts. 3) Rebooking/rerouting requests of group reservations for which payment or "Guarantee MCO" is received on/before Mar 20,2020 (included) will be made disregarding applying change penalties of existing fare rules. Restrictions on the entry/exit of Turkish citizens and foreigners into Turkey by air, land and sea have been repealed (Excluding Iran border gates). This bulletin overrides all previous Covıd 19 related bulletin. Ref: Bulletin dated 15.04.2020 and numbered DIG-65105. According to the latest regulations, the “HES Code” may be retrieved through the channels defined/announced by the Ministry of Health. The transaction should be made within 2 years of the ticket issuance date. Tickets for domestic flights and flights to Ercan purchased before March 20, 2020, and international flight tickets purchased before March 20, 2020, with travel completion by December 31, 2020, can be changed for a new flight provided that the new flight is used by December 31, 2021. and shall not use the contact details for sales & marketing purposes. •Cargo/Mail carried during the period of December 2020 increased by 6.5% to 147,396 tons from 138,446 tons in December 2019. For all indıvıdual and group tickets purchased on/before March 20, 2020, original booking on flights up to December 31, 2020 (including AnadoluJet international flights excluding domestic flights within Turkey and to/from Ercan airport) rebooking/rerouting or open-ended tickets requests will be applied without considering fare rules according to the following conditions; 1) Rebooking / Rerouting Requests: Rebookıng and rerouting will be made without any charge for different booking classes only if the new destionatıon is in the same IATA region and in the same cabin providing that travel is completed up to Dec 31, 2021 (included) for TK and AJ operating flights. Ticket change and refund transactions can be made through Turkish Airlines sales offices, call center and the agencies from which the ticket was purchased. Open-ended procedures can be made by Turkish Airlines sales office, sales agents where the tickets are purchased and call center. 5) Issue Date For New Travel: There is no restriction on issue date. Announcements published about special cases caused by coronavirus pandemic Additional rights granted to passengers who cannot fly due to PCR test requirements to be applied during arrival to Turkey Learn more Information for passengers who will have flights in the curfew restrictions that applied as of Tuesday, December 1, 2020 Learn more In accordance with the circular published by the Ministry of Internal Affairs, Turkish Airlines passengers with tickets for domestic and international flights will be permitted to travel during the partial curfew starting on November 20, 2020. Delivered December 22, 2020, first foreign delivery since grounding December 23, 2020; Promoting Wonder Woman 1984 on HBO MAX December 22, 2020; Commenced operations on December 18, 2020 December 19, 2020 "Not Without My Mask" December 16, 2020 Wants to fly from Sofia to New York, … Here's part of announcement from their website: "According to the measures taken by the official authorities, the requirement for transit passengers having a … For more detailed information about the processing of your personal data, you may read the Citizens aged 65 and older, who are considered to be at higher risk for Covid-19, must obtain a Travel Permit Document for intercity travel. However, since its latest announcement in the fourth quarter of 2019, it’s kept rather quiet about other routes it will be adding. 2) Open-Ended Ticket Procedures: Passengers will have an open-ended ticket only if flights in reservations are cancelled before the first departure time of original ticket. Amazing Holidays. Effective from June 6, 14:00 (IST Local) / 11:00 (GMT), additional data is mandatory for ticketing purposes during reservation processes for all domestic Turkish Airlines flights. The plane was heading to Almaty, Kazakhstan when the incident happened. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased. The carrier will expand its services to Los Angeles, Miami, Chicago, and Washington DC to include Houston, New York, and San Fransisco. Change request will be applied for Miles&Smiles tickets (excludıng domestıc tıckets within Turkey and to/from ECN airport). Save. Please visit our website and social media accounts for most up-to-date information and announcements. Dear Agency, Ref: Bulletin dated 15.04.2020 and numbered DIG-65105. Passengers with tickets issued for flights between December 30, 2020 and February 28, 2021 but are not permitted to board the flights are not required to submit a document. Valid for Turkish Airlines and AnadoluJet Operating and Marketing international and domestic flights. Turkish Airlines has made this announcement: In line with the official authorities' decisions and the precautions we take for your health; our the UK, the Netherlands, Denmark and South Africa flights have been suspended. TURKISH AIRLINES ANNOUNCEMENT FOR INTERNATIONAL AND DOMESTIC FLIGHTS DUE TO CORONA VIRUS OUTBREAK. Cancellation is not necessary before the first departure date only for these passengers. new announcement turkish airlines. Turkish citizens 65 years of age and older are not required to obtain a Travel Permit Document for connecting flights (domestic flights) if they can prove that their flight will continue abroad. In the event the passenger exercises his or her right not to provide contact details it is incumbent on the Agent to indicate that the passenger has declined to provide such details, and to enter the refusal in the PNR to limit any statutory liability. flight cancellation, schedule change, etc. In cases where submitting a document and information are necessary, ticket change and refund transactions will be performed via the Turkish Airlines sales offices, the agencies from which the ticket was purchased and the call center by completing the, The transaction must be completed by December 31, 2021 (included). New travel dates can be decided up to new departure date of travel. Refund requests should be made within 2 years of the ticket issuance date. There will be no given refund rights within the scope of this bulletin. Upon activation, an explanatory informative field will be added in the SSR field of all the PNRs containing an itinerary as described above. The second change is subject to the fare rules specified. will be taken into consideration at the time of the addition of Miles to the account. Photo: Tom Boon – Simple Flying British Embassy announces flights to resume. We wish you safe travels! The ticket is issued for a scheduled domestic and international Turkish Airlines and AnadoluJet flight (including flights departing Turkey and arriving TRNC) departing Turkey between June 11 and February 28, 2021 (included) but the passenger is not accepted by the destination country and/or is COVID-19 positive/first contact. 8) Open-ended procedures can be made by Turkish Airlines Sales Office, sales agents where the tickets are purchased and call center. Our Board of Directors decided to establish an air cargo c ompany, wholly-owned by the Incorporation, due to the increasing trend on cargo operations and to take quick actions while improving focused strategies like new product development and vertical integration. The changes mentioned above will be limited to only once and other additional changes will be handled with existing penalties and fare differences within the fare rules. Passengers between 12 and 18 years of age may travel intercity if they are accompanied by a parent, first degree relative or guardian. Baggage irregularity report and follow-up. If the passenger wishes to share their contact information with the airlines, the passenger contact information must be entered in the PNR by the agent. In the event tracking device data is shared with Turkish Airlines, the customer agrees that Turkish Airlines may use the data at its own discretion. For tickets departing from any point in Turkey, issued as connecting flights to abroad, that will be processed at the transfer point due to restrictions on travel: If you perform a transaction at the ticket sales offices in Ankara Airport (ESB), Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW), you can make a one-time free change for the same route and cabin for a later date. It is a detail video on Dubai Visa, its current uncertainty of apply... ing and actual reason of its suspension & resumption. Same fare level will not be guaranteed for new travel dates. We would like to remind you to comply with other restrictions and measures determined by the authorities during your trip. Accordingly, Resolution 830d, which includes reservation procedures that accredited agencies must comply with, has been amended as of 1 June 2019. (It is not valid for flights arriving to / departing from China.). This application is valid for rebooking and rerouting requests of group reservations under the conditıons of general group rules. Same fare level will not be guaranteed for new travel dates. You can extend the validity of your ticket until December 31, 2021, without paying an additional fee. Tickets can be changed until March 20, 2021 (inclusive) for a new travel date. It has announced new routes between Istanbul and London Heathrow, Dubai, Los Angeles and most recently, Seoul. However; if interline flights change to TK or AJ operating flights, change will be applied according to the bulletin. New departure dates can be decided up to Dec 31, 2021 (included). If the passenger does not wish to share contact information with the airlines; the agency must inform the passengers that he/she cannot receive information from the airlines about the flight cancellation or schedule changes. This application is valid for rebooking and rerouting requests of group reservations under the conditions of general group rules. Provided that the new reservation is in the same cabin class and destination area, you can change your tickets for Turkish Airlines and AnadoluJet flights until March 20, 2021 (inclusive) without paying any change fee. For all individual and group tickets purchased between March 21, 2020 - Jun 20, original booking on flights up to December 2020 (included) 31, 2020 (including AnadoluJet flights); (including TK stock(235) tickets including interline flights (Codeshare or SPA)) rebooking/rerouting or open-ended tickets requests will be applied according to the following conditions without considering fare rules, these rights will be valid for the tickets provided that cancellation is made before the scheduled departure time of the flight. Indeed, Turkish Airlines network promotional tickets applying reissue penalties change fee shall not use the contact details for &... Is until the December 31, 2020 for non-changeable promotional tickets etc )... Declares that the passenger does not wish to share his/her contact information is not necessary the! The non-cancelled international flights passengers more details, please visit the HES code is a field. Pr.10.67.006 ) countries, including the United States in July which includes reservation procedures that accredited agencies must with. March 20, 2021 ( included ) general group rules via the HES code ” may be on... For Flying from 138,446 tons in December 2019 up to Dec 31, 2021 ( inclusive ) for a travel. On flights if the original departure date of travel Ministry of health and group tickets on Turkish Airlines AnadoluJet! Details should be entered in the same fare class the conditıons of group... 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