Method 3: Turn Up the Heat. Excessive twisting and prying at a stuck key could take a situation from bad to worse: You might end up breaking the key in half inside the lock. Also, as I said the key hole is stuck in the horizontal position, which also happens to be the smartkey rekeying position. A sticking door latch might require some lubrication, or it might be jamming against the strike plate on the door jamb. The deadbolt latch works fine when operated by hand. On Kwikset locks, this will look like two small teeth that the cylinder pressed back. I have a replacement but can't figure out how to retract the broken latch, open the door and replace it. How to Fix a Sticky Lock. Although it can cause some inconvenience, a key stuck in a deadbolt lock mechanism is not that difficult to fix. First, clean the keyhole with a penetrating lubricant like WD-40. Many people put up with the aggravation of a sticking door lock for years. How to Replace a Deadbolt That's Stuck in the Frame. I tried putting wd-40 on the keyhole to no avail. My back is closed and I can't open it because the door lock isn't working. I took off the door knobs on both sides and then tried to turn the slide extension with a screw driver in order to unlock the door; the slide extension moves, but nothing else happens. You should first test the door latch to ensure the latch is sticking inside the door and not due to a misaligned strike plate. How to Fix a Key Captured in a Deadbolt Lock. My kwikset door latch is stuck with the door closed. Kwikset latch stuck - help?! After enough use, you might find that your door lock has begun to "stick," making it difficult to put in, turn or pull out your key. Turn the knob to … Many door knob and lockset problems can be corrected before they become so serious that the lockset does not work at all. I'm not sure what that means. The latch bold was sticking on my front door. Something had clearly gone wrong with the latch itself. Fixing a few stubborn locks might involve disassembling, cleaning, and then reassembling the lock. She was able to determine what model I had because there is no model number anywhere on the thing. If the latch is stiff or otherwise, you can also try to spray the mechanism with a lubricant such as the WD40. This question is the number 1 question we get from users in many different forms. Absolutely right JD. A deadbolt lock is an essential part of any home security plan. (Don’t […] If the latch still fails to open, you’ll need to move into destroying the mechanism. It's a schlage dead latch. However, I can not fully insert the smartkey in order to rekey the lock. Expert advice on how to repair common problems with door knob locks and deadbolts, such as stuck or frozen door locks, latches that don’t latch, and keys broken off in door locks. I’ll outline the most common symptoms folks experience when using locks: My lock is 10ft from my hub I can lock/unlock using my mobile app but my codes aren’t being programmed Some of my codes are being programmed while others aren’t My codes are being programmed but I’m not … I have removed the stem assembly but can not get the latch to retract so i can open the door. After a little time on hold I got through to customer service. Ironically, by cleaning and oiling them, you can fix most locks in a matter of minutes. I called the company after fiddling with it. by pcorps » Sun Jun 12, 2005 1:18 pm . The deadbolt is much stronger than a doorknob latch… When the pins wear down, your key begins to not work with the lock. Braking the Latch You can repair the Kwikset lock cylinder by re-keying the cylinder. Hi. Most issue with Kwikset door lock cylinders involve the pins that react with the key. Having a lock that does not operate correctly is frustrating as well as potentially dangerous. 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