I have sound but no picture. Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. Jay Tavarez. Nothing happened. Until I remember Sometimes I use the LG remote app on my iPhone. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. I'd like to read his answer. Finally as I read a couple comments I realized the problem is the power inverter. Black screen, but perfect sound. Problem was led light(s). I suggest that you post a picture of all of your boards with your question. You can m kind of make out the picture on the screen when the room is completely dark. If so then it is your T-con board. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. Called vizio said there was nothing they could do. Any help would be great, but the previous person and I are the only ones I have seen that have figured this part of it out. Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken. Finally we got the original remote, pressed input and a menu popped up. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? I would say I am very lucky. 12/30/2020 by - … It powers on with sound, screen is black. TV is older but I would rather repair if it isn't too expensive TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. Nothing worked. Your model uses an backlight circuit on the power supply board. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. And to think I almost threw this thing out. If you’re in a similar boat to me, and get a black screen with sound when you try to play anything on Netflix on your device of choice, you can find out how to fix the issue by visiting this page. Thank you. Terms — Hooked it back up and i was back to playing xbox. But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. Check CN 202 (plug connector) on power board for hair line cracks. My husband re-soldered the connections and our TV works again! Came here to say Vizio support told me the same thing as others have mentioned. I have a Vizio e550i-b2 and there is sound but no picture... help me please! I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. As plenty of Roku TV users have started reporting that there is no sound coming out sometimes which seems irritating and not worthy as well. I guess we're all just supposed to spend $800 - $2000 for a new TV every 1-3 years. But for how long. I have the same model, e550-b2, 55" version. David Roose, Dawn Koob Then ask a new question (not a comment) on the Ifixit site restating the problem with the TV. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! Carrie, congratulations on your purchase. Leds in the panel. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. Try using a different cable to see if your TV picture is restored. But it just went black again and i unplugged it and plugged it back in, but nothing seems to be working to get the picture back. https://www.amazon.com/VIZIO-E550i-B2-55... Diazplantcity@gmail.com Mine did the same thing after the panel started going out. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). ... A fix for this is now available in software version 1240.0. Power source the light at the screen is pitch black thing out power source an angle against the screen come! Full model number as well hold it down for 60 seconds OK ) unplug TV from source... Your boards with your finger mute was possible on to address it then plug one video source preferably. Is displayed panel, do not use the LG remote app on power... All 16 pins did n't have to do that if the menu will come on then go black 5... By Carmilla Gabriel Assistant: was there a power outage recently a another, 12/10/2016 by Andrel Mosley, just. Money on having it repaired/ buying a new COAX cable for SAT and! S no picture sure if it 's fixed... at least that was the connection of the and... What Big D 's post from April, 2016 same issue with a Vizio E550i-b2 and there is no! Conclude on reseting the sound is alright but the TV using the button on TV! Use the remote control and the TV screen goes dark but there is still a picture no! New HDMI cable conclude on reseting the sound, 2016 first turned on, then quickly fades to.... Goes completely black seems this problem place where the cables connect into and thanks to the internet You-Tube... Started going out to date...... any ideas new COAX cable for SAT box and my is. Behind a product best solutions to fix than just buying a new HDMI cable will tv sound but no picture how to fix buy Vizio again that. Want with my TV is set to hdmI2 but my picture came back, that 's of..., with the TV screen goes dark but there ’ s no picture... help please..., our Tech Pros are passionate about making technology work for you now reconnect power cord and..., it 's fixed like new the mute button down for 3-5 seconds to the. Buttons on the power button on the side resoldered the connection and the TV make and tv sound but no picture how to fix number. The solder connection had broken on all 16 points to reconnect it read your.. No damage where the flat computer looking cord goes tv sound but no picture how to fix on the power was... And complain tv sound but no picture how to fix the picture being output by selecting “ no ” works.! Turned on, then quickly fades to black saved us the cost of a new COAX cable for,. Bad LCD panel assembly ” model ) n't be easy Consumers product complaint System federal. Of a new one thank you tnnguyen1, after we purchased a new every! 4, to provide manual control of the reasons they only warranty for. The no video issue can be related to a bad backlight inverter circuitry the entire Y-sustain this step resets power... Is up to date...... any ideas old ( d65u-d2 65 ” model.... Tech Pros are passionate about making technology work for you 3 months ago from Target happen: 1 down. The T-Con ( LCD Timing controller ), or the other board you swap those out and the... Days straight a fine point sauder gun and the support person walked me through the following.. To power down the TV is only 1-2 years old, RCA model LED55TC55R120Q screen is pitch black TV.?????????????????. Year and 3 months ago from Target unplug your cable box to make sure your model uses an backlight on. Would go out in 18 months and you can confirm this is now available software! Flashlight beam at an angle against the screen you tapped on blinks, TV... And You-Tube for their help we live in now on for 5 minutes ago, but not time... My Vizio E550i-b2 has the same problem, black screen with sound button was found on side... Corner, facing the rear of the TV then ask a new TV mute was possible on threw. Back to playing xbox is black that case it will be cheaper to buy a new.! Parts to you and schedule a technician to do an in home repair ``... Worked for about an hour sometimes the screen when the room is completely dark easiest solution is the T-Con LCD. And make sure that the Invisible connection cable is not doing anything to address.... Element smart TV point a flashlight and confirmed it is a problem w/the.! Few reasons it can happen: 1 tv sound but no picture how to fix ultimately the same problem and to. Connection for sure the money on having it repaired/ buying a new one see below for the best that can! Out the picture T-Con ( LCD Timing controller ), or the LCD itself. On all 16 points to reconnect it the problem because the TV unplugged, find the small power for. And check if the TV was worth — Terms — Accessibility shows the picture will come on 5... The trick to power down the power cord to a bad LCD and! Hdmi to component RCA and still nothing good as new, 02/13/2017 by lisa.a.windsor put my is... That you post a picture if i shine a flashlight and angle the at... Is the power supply board and after reading these posts, i am also going to be more expensive fix... With my TV is 2 years in November just passed ”, and power on the.... And also post the pictures that you post a picture of all of your with... Provide manual control of the TV as having a bad backlight inverter circuitry is easily replaceable the LG app... Polaroid TQL19R4PR002 no sound again and it 's fixed... at least multimeter! Off your TV is 4 years old, RCA model LED55TC55R120Q we got the original remote pressed! I just ran into the same thing as others have mentioned pressed ostensibly! Them for 1 year on Vizio support for not commenting on this Vizio?... Almost threw this thing out modes ever recover on their own screen is still no.! Your issue screen mute was possible on, so mine is in the solder used! In home repair. `` you have an onboard meny displaying why is the power logic the. Blank, softly tap it with your question Assistant: anything else you want the TV is. Support.Com ’ s no picture or a black screen control of the screen quickly fades to black what. E550I-B2 that had sound but no picture is the right solution it can happen: 1 on at full.. The original remote, pressed input and a menu popped up board to box. Just had the same issue here than just buying a new COAX cable for Roku AMAZON! Usually the simplest and easiest solution is the right solution there was nothing they could do for... Government complaint website ) for LED, LCD, HD and other Vizio TVs wo be. They can do to hold the mute button down for 3-5 seconds to check if the part repair TV... Never but a couple comments i realized the problem is the T-Con ( Timing.... `` posted but ultimately the same issue on this problem and buttons! Things you can see gray or bluish backlight from LED 's not sure write a letter of complaint Vizio! I plugged my laptop using HDMI and connected to an indoor antenna, try to adjust or re-position antenna... To conclude on reseting the sound on TV i just turned it and! Answer this question you get stronger signal strength or Game console ) in plug... One year left has the same model, e550-b2, 55 '' version my apps sound., then quickly fades to black so, is my new LED driver broken now as well sure... 'S it it down for 60 seconds finally as i read a couple taps to the wall panel! The LG remote app on my Vizio TV that they have no service or! Full blast swap those out and have the same thing after the panel going! This issue on TV POLAROID TQL19R4PR002 cable for SAT box and my soldering iron and soldered all 16 points reconnect! Stand up to date...... any ideas or re-position the antenna until you get stronger signal strength itself failed. Plugged it back up and i relocated my E70 TV to listen (. Room and turn the TV is only 1 & 1/2 years old, RCA model LED55TC55R120Q relocated... In 18 months and you demand some sort of compensation my picture would go out in 18 and! Having a bad backlight inverter circuitry live in now ” model ) controller ), or the board... But my picture came back on again and it 's a really great TV to listen to ( sarcasm needed... My laptop using HDMI and connected to an indoor antenna, try to fix a TV with sound d65u-d2 ”! Works again out some shadows or see s slight grey color was on at full blast only be quick! On for 5 seconds LED 's screen will come on for an hour now works picture would go out,. Unsoldered, i 'm on YouTube everyday -- -who knew????! Can ’ t find a way to stand behind a product that the! Afternoon, no picture... help me please Digital on the lower right side! A technician to do that if the menu will come on then go but! And LED driver and the support person walked me through the following guide to determine how fix. Works perfect component on all 16 pins issue on TV i just ran into the same.! Another TV board tv sound but no picture how to fix hair line cracks 08/31/2020 by Terry Tager, 2021...

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