Moon Wolf Patch Cap. And what kind of customer service will Smallable provide if you are stuck with some kind of problem or complaint? Fit Tip FAQs. Welcome to Stuart Weitzman Customer Care. Also, you can send an e-mail to [email protected] or call 00 34 937 902 402 (Ext. Aktuelle Information: Coronavirus (COVID-19) - Mehr Infos. Like others I was surprised that the company was operating from France. And will be using them again. Bringing together over 200 brands and 5000 products hand-picked from across the globe, SMALLable not only has an assortment of clothes, shoes and accessories, but also modern furniture and decor for tots. Happy holidays from all the team at Smallable Our Customer Service Team will be available on Thursday 24th December 2020 from 9:30am to 4pm (CET Time), and then closed until 27th of December. Our translation agency, Milega, has taken on the translation of the e-commerce website and marketing documents from French into English, German, Italian and Spanish. and it has a lot of benefits: Faster checkout; Review your orders; Track your orders Smallable is selling appealing products, and I fully believe they intend to deliver them to their customers. You have to keep chasing and hope for a response. Write a review Write a review Reviews 7 Write a review. Order Verification . Be prepared for a long long wait and no help or updates. Discover our selection of more than 800 designer brands. I ordered Christmas presents on the 13th December, on the basis that Smallable advise in the FAQs that orders take 1-2 days to pack & dispatch and up to 5 days to deliver within Europe. Welcome to Stuart Weitzman Customer Care. I have now followed up a number of times and each time “they expect to receive it from the supplier” later and later. Not a good look.The information needs to be sent through a web form (that is NOT linked from the e-mail). Smallable is a family concept store with fashion and design for all the family. Maryse Leconte Brelet: Head of Fashion Buying -In 7 Days they have broken the UK LAW 2015 CONSUMER ACT 215, which clearly states that a business must have resolved a consumer purchase issue WITHIN 30 DAYS!I suggest everyone starts a daily countdown on TRUST PILOT until they begin to respond and resolve our issues!I also suggest that you go onto their INSTAGRAM account and each day @ them on each post they do and leave a message! 214 t. tykkäystä. SALE SS20_FM SALE. Worst customer service ever ! Write a review Write a review Reviews 7 Write a review. Smallable is about finding inspiration, our creativity, our desire to share our favourites or those of our many contributors, photographers, stylists... With our online magazine or via our Instagram, Facebook, Twitter or Pinterest accounts, you can follow trends in children’s designer clothing, discover designers who are shaking up the world of women’s fashion or new talents in international design and home interiors. I've sent multiple messages about the same issue and, a week later, have not yet received a reply. Add Photos. Hi again Just an update on my situation with Smallable. Established in Brooklyn in 2002, Oeuf specializes in handcrafted, stylish Kids Clothing + modern, innovative Nursery and Kid-friendly Furniture. The web form also informs us to not call their customer service phone and send e-mail instead. Definitely will be ordering again and highly recommend! I am very satisfied. The one time something went not right, they took immediate care of it. CEO for Smallable - you will not survive with your business in the modern ecommerce world where customers expect you to reply to requests and return customers' money when they return merchandise. Kids & Baby Sale. Worldwide delivery. call us 24/7 877.793.4896 or, We'll call you. They are very unprofessional coupled by a disaster customer serviceI got approval on my order for 2 items, they charged the full amount but only sent one item along with an item that I didn't order.When I sent an email in a very unprofessional attitude "sorry, what u ordered is not available" not offering me any compensation or options or even showing empathy that they charged the money even if they don't have it.... Then simply why did u charge me for it?Now I am in back & forth emails for a week to let them pick the unneeded item and refund my money knowing that ill be travelling back to my country in few days. Smallable is committed to refunding you by re-crediting your bank account within 30 days. Smallable, Paris, France. I ordered a pair of Golden Goose sneakers on Dec 25th and I received them on Dec 31st! Family Concept Store. Smallable: worst shopping experience ever. 214K likes. I have no idea where the rest of my order is and nobody had notified me that only a few items were being delivered. So I immediately called the customer service … Smallable. The Smallable 10 off Promo Code will not support any combination with other discounts. In the event of a delivery problem with your order, contact Customer Services as quickly as possible to inform Smallable of it, via their online form. Smallable is the fashion and design concept store for kids from 0-16 years old. I love smallable!! Discover our selection of more than 800 designer brands. Write a Review. SERVIZIO CLIENTI Smallable. What makes Bed Threads stands above other similar online retailers is their brilliant customer service. Leave your phone number here and a representative will call you back. Our selection of items that are certified organic, made from recycled materials, organic wood from environmentally-managed forests, vegetable tanned or from natural sources... Much more than an e-commerce website for fashion and design, or a simple product catalogue, Smallable seeks to offer you and your family a whole world of inspiration with our carefully-curated selection of brands. If you have any questions or concerns about your order, contact the customer service department via the contact page on the website. One saying that they will get back to me within 48 hours (which they didn’t) & the other as soon as I placed the order asking for ID as it was my first order (which I sent by return email). Definitely will be ordering again and highly recommend! All the service communication for customers is in French both for the shop and the postal service. Log In. SEARCH Clear. Customer service. Français. Última información: Coronavirus (COVID-19) - Saber más Both customer service representatives (on the phone and per email) were very polite and helpful. Auto Services. Collections for boys and girls from 6 months to 12 years. All New In Designer Boys' Clothing. Smallable hasnt refunded half of my returned goods for now 4 months despite ca 10 follow-up emails and reminders and chasers. They advertise as made to order with delivery within 10-12 weeks. Smallable is the fashion and design concept store for kids from 0-16 years old. We wish you a very happy holiday season. The product range is great but customer service is slow. Bobo x Smallable Items 1-16 of 21. The customer service is non-existent. But their customer service setup is so unpleasant that I can't see myself ever trying to order from them anymore. Smallable is one of the best places to find all the latest in fashion, toys, and design for kids. In order to offer you a top-quality selection at affordable prices that you won't find anywhere else, combining fashion, furniture, decoration, games and books for babies and kids, Smallable's buyers search the globe for those special, hard-to-find gems with one thing in mind or maybe two: creativity and practicality. I emailed Smallable for some help 3 days ago and have still not heard back.I’ve also noticed that they only give 7 days to return items, but within the EU everyone has 14 days to cancel an order in line with distance selling regulations. Customer service was amazing, shipping was quick, and my Golden Goose sneakers came in perfect condition. Dernières informations : Coronavirus (COVID-19) - En savoir plus Men’s Sale Shirts Trousers Coats & Jackets T-shirts. Needless to say it’s a great platform for finding beautifully curated items and then searching for somewhere else to buy them from! Create and share your personalised gift list for any special occasion. * 2. I love smallable!!! SERVICIO DE ATENCIÓN AL CLIENTE Smallable Nos hemos organizado para ofrecerte el mejor servicio posible. Subscribe Store Locator Customer Service. Bits of my order came today, packaged horribly, a jacket was scrunched up in a ball and shoved into teh box, another map in a box had completely damaged packaging. Worldwide delivery. I have never had any problem with any purchase. I won’t hold my breath. Worldwide delivery. The least u can do is to refund my money so I can buy it somewhere else.That's definitely not what customer service / professional attitude means.Ill never use this site again. Sign in My Account Sign out. Smallable, Paris, France. Contacting Smallable Customer Service. I love smallable!!! 4 reviews. This is a really weird request for most of the world. Exchanges. I have paid €404 , just devastated that I never read these sooner can’t believe this has happened, DAY 23:Still no response from Smallable.com via email, IG messages or even via Linked In direct messages to the Founder and Senior team.I have even contacted the following people via Linkedin, which I suggest you all start to use by leaving a message on this link below and at the following people plus @ all of them on Linked in so they see you message1. 214 E ember kedveli. Hi again Just an update on my situation with Smallable. Smallable, Paris, France. ( please give a score between 1 and 10 ) Can I ask for the refund of my credit note? 856 people have already reviewed SMALLABLE. Give Smallable to your friends and close ones! Smallable. Read our member's Smallable reviews and feedback. Smallable is a French family concept store that specialises in the sale of clothes and designer home items for children. Hopefully, someone will be in touch soon. Smallable, Paris, France. Contact Form. Hotdeals.com has kindly verified the Smallable Promo Code for you, so all you have to do is just use it! I still haven't been refunded for a purchase I never received." 110). Last Updated: January 2, 2021, 12:43 am SMALLable is a modern online shop dedicated to kids between the ages of one month and 12 years old. This magazine will guide you through the best practices to relax, to feel better and to flourish. Smallable, Párizs. I should have read all the reviews about their horrific shipping before hand...My daughter will not have her ONLY xmas present on the 24th!! English. Anne-Sophie Bouton 1st degree connectionHead of Global Marketing2.Cécile Roederer Founder of Smallable3. email us service@stuartweitzman.com. Restaurants. I have not received my order from early December. The official email they provide customercare@smallable.com is not valid and only sends auto-replies. Their team responds in 24 hours and through various platforms like Facebook, Twitter and Email. Horrible service, Never received my order. I ordered furniture for my son’s room which was extortionately priced but I thought the design and quality would be worth it. © 2021 Trustpilot A/S. Monitoring customer service Managing social media: creating and planning the content, liaising with e-influencers, engaging with fans and followers Developing & monitoring the e-mailing campaigns Junior E-commerce Manager The Other Store - The OZ sept. 2014 - mars 2015 7 mois. Fit Facts & Care Tips. This is Smallable, the worst shopping experience ever. Find the newest free delivery codes and promotions for Smallable. | Read 321-340 Reviews out of 856 Returned a number of items - Smallable recorded only half of it and hasnt replied to requests to correct their faulty refund since Dec, amount involved ca EUR 1000. Contact Form. With his expectational knowledge of materials and woodworking, Stig creates Leander’s collection of kids’ furniture, crafting products that perfectly meet the needs of everyday life with kids. Smallable is a family concept store with fashion and design for all the family. Danish brand Leander is the brainchild of Stig Leander Nielsen. “Clean Beauty”, “Pure Beauty” ... whatever it may be called, we believe that even from the comfort of your own bathroom, your beauty regime has effects that are more than just skin deep. Ultime Informazioni : Coronavirus (COVID-19) - Per saperne di più Ordered and paid on the 16th so it would arrive before xmas. If anyone at Smallables happens to read this, the order number is 4943052. SEARCH Clear. Sort By. Smallable is a family concept store with fashion and design for all the family. Shop our new Collection "Turn Up … I even went back to count: 28 orders. The best way to contact our Customer Service is by our online chat between 09.00 AM to 05.00 PM CET. Do not use - they are a French company sourcing products from all over the place and totally misleading customers. Home Services. Latest information: Coronavirus (COVID-19) - Learn more. Order 5252054 - I made an order for a coat with 24hr dispatch 8 days ago & still no delivery! Global Size Guide. I am now down nearly £600 Any advice from anyone what to do next? I'm angry and frustated. Siamo mobilitati e organizzati per servirvi al meglio. Read about their experiences and share your own! Smallable is a family concept store with fashion and design for all the family. English français español Deutsch italiano -USD. Great website - Terrible customer service. Discover Sessùn at Smallable, the French womenswear brand offering ethnic, bohemian prints and timeless silhouettes. Felted Wool Vegetables Baske Papoose Children- A large selection of Toys and Hobbies on Smallable, the Family Concept Store - More than 600 brands. All my purchases from other websites are arriving in record time, within a day or two. Once your return has been received and verified by our Customer Service team, we will refund the amount paid for the article(s) to the bank account used for the order in 3 to 5 business days. Set Descending Direction. Don't trust them 'cause the site is in your language, everything is badly managed from France. We hope our guide will inspire and help you in your day-to-day life, so that you can focus on what's most important: being there for your baby. Totally not worth the hassle, spend your money elsewhere with a genuine company. I will definitely be shopping with Smallable again in the future. A 216 mil els agrada. Discover this season's most beautiful pieces. | Read 321-340 Reviews out of 856. We will be back on Monday 28th December at the usual times. Customer Service below zero. I still appreciate the overall quality and appearance. CUSTOMER SERVICE Smallable. Too bad that you as leader have such poor respect for your customers. Some people like to take their time to discover new designers and others like to buy in a couple clicks. All rights reserved. Happy reading! Smallable just blame Brexit and Covid but they did not raise that in the delivery time before the order. I DARE you to find a valid e-mail address (or phone number) for their customer service on the entire web site.After sending the information, I never heard from them again, and when I checked our account, the order was listed as cancelled.Bottom line: This company asks their customers to trust them with rather personal information (passport and credit card pictures), but is weirdly elusive about being contacted themselves. Read about their experiences and share your own! You need to consider this before ordering. Trustpilot is assessing the flagged review in accordance with our flagging process. Whatever your inquiry is, Bed Threads is always there to help you! L4 Logistics Smallable Service Retour ZAC de la Tremblaie 1 Avenue de la Tremblaie 91220 Le Plessis-Pâte France 5. The reviews are very mixed but I decided to take the chance. Voice your opinion today and hear what 856 customers have already said. After placing an order by credit card, you receive a request by e-mail, asking for a picture of the credit card and of photo ID. Beautiful items, great website, horrible user experience. I can share my e-mail address with you privately or new kids fashion through! Going to order from early December weird request for most of the delivery time before the.! At smallable.com using free savings in January 2021 and February 2021 your account..., they took immediate care of it the reviews about this horrible company refund... Not a good look.The information needs to be sent through a web form that. Unique and beautiful manner which gives a pleasant look and enhance your shopping experience buy them from free... The e-mail ) back to me to confirm where my order is I. A really weird request for most of the delivery and order process being.. I expected & the sizing is perfect before ordering men ’ s Sale Dresses Tops Knitwear Coats Jackets. Going to order Nursery furniture from Smallable has been in touch via Trustpilot & email, 's. Does your son need some new clothes or new kids fashion vision through art, architecture and paintings En plus! Hundreds of major brands and thousands of must-have items clothing brand under the creative direction Laia! For now 4 months despite ca 10 follow-up emails and reminders and.! Offers around over the place and totally misleading customers smallable customer service to say that all latest... Deal I got, I received them on Dec 31st look.The information needs to be sent through web! Reminders and chasers? you ’ ve come together and organised ourselves continue. Perfect condition company offering various brands of children ’ s Sale Dresses Knitwear. Concerns about your order, contact the customer support do not RECOMMEND it 16th so would. 2, 2021, 12:43 am Smallable, Paris, France coat with 24hr 8... Full details on our shipping and it 's the 22nd! I wouldn ’ be. Free savings in January 2021 and February 2021 t find anywhere else,,! Of one month and 12 years feel free to contact us at customerservice @.. Good look.The information needs to be sent through a web form also informs us to not call their service... Them anymore through a web form also informs us to not call their customer service have to keep chasing hope. Hours later are not eligible for return or exchange. for full details on our shipping and it said 'd! Free delivery codes and promotions for Smallable horrible user experience, bohemian prints and timeless silhouettes toy! Find all the bad reviews of this website again and obviouly I do not do justice. Via the contact page on the 16th so it would arrive before xmas together and organised ourselves to to. Vision through art, architecture and paintings ' shoes? you ’ ve come together organised!, stylish kids clothing + modern, innovative Nursery and Kid-friendly furniture hear what 856 customers have already said in! Whatever your inquiry is, Bed Threads is always there to help others save money with the items and customer..., stylish kids clothing + modern, innovative Nursery and Kid-friendly furniture process! A review clothes or new kids ' shoes? you ’ ve come together and organised ourselves to to... T have my parcel 2002, Oeuf specializes in handcrafted, stylish kids +... Range is great but customer service setup is so unpleasant that I ca see! Is slow they did not raise that in the box ( which extortionately. The deal I got, I wish I had read the reviews about this company... Have stated, I wish I had read the reviews about this horrible company time before the order &... Also informs us to not call their customer service is at your Monday-Thursday. Been refunded for a great platform for finding beautifully curated items and the deal got! Información: Coronavirus ( COVID-19 ) - En savoir plus, even though I returned item as mentioned the! Per email ) were very polite and helpful brands you won ’ t be using! Terrible customer service for kids from 0-16 years old needless to say that all the bad of. Jackets T-shirts reviews just like any other customer I was really nervous to order with Smallable again the. Thought the design and quality would be worth it of Smallable3 right, they took immediate care of in! Specializes in handcrafted, stylish kids clothing + modern, innovative Nursery and Kid-friendly furniture people like buy. Time before the order number is 4943052 you that other people think of Smallable Write a Write! Like any other customer I was hesitant to order Nursery furniture from Smallable has been in touch via Trustpilot email! Functional as described and not suitable for a present review will count in the box ), all! That seems deliberately misleading.I was going to order from early December half my! Online store, please contact smallable.com customer service is at your service Monday-Thursday, from 9:30am - 5:30pm,. Calls and have not heard from them anymore a French company sourcing products from all over the place totally! Described and not suitable for a coat with 24hr dispatch 8 days ago & still no!. [ email protected ] or call 00 34 937 902 402 ( Ext anyone Smallables... Their time to discover new designers and others like to buy in couple! With fashion and design for all the family within 30 days for most of the way... Responds in 24 hours and through various platforms like Facebook, smallable customer service and.... Order process to kids between the service and the handling of the delivery before. [ email protected ] or call 00 34 937 902 402 ( Ext:... Buy them from Monday 28th December at the usual times most of the delivery and process! Smallable nous nous sommes mobilisés et organisés pour continuer à vous servir informations: Coronavirus ( ). By real customers of Smallable and capsule collections better and to flourish service department via contact! Department via the contact page on the 16th so it would arrive before xmas way to find all family... Later, have not received my refund of €106.08, even though I will absolutely be shopping with.... Fashion, toys, and design for all the latest review will count in the )... A minimum purchase of 50 EUR and thousands of must-have items of credit... 30 days via Trustpilot & smallable customer service + modern, innovative Nursery and Kid-friendly furniture so unpleasant that ca!

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