These technicians are fully trained and qualified to test for any manufacturing faults that are covered under your 10-year warranty. We will reimburse you for any reasonable costs of return shipping and any associated testing costs incurred by you (subject to you providing adequate proof and a report from a UKAS accredited service or NBF member) and ship the repaired or replaced mattress back to you at our cost. | eve sleep PLC is a company registered in England (Company No. Discounts – $200 OFF with our link and code SLEEP200. You get 100 nights to sleep on the eve mattress in the comfort of All Eve mattresses come with a 10-year warranty, so you’ll be sleeping safely for a good decade, perhaps even more. ship the repaired or replaced product back to you at our cost – please note that delivery of replaced or repaired product is only available to the country which the original order was delivered. We are proud to offer a 2 year warranty on our textile products as they meet the highest standards for domestic use. This warranty does not give you the right to get a refund. When it comes to Eve mattresses, many couples claim that it lacks responsiveness. That being said, even if you have quite a tight budget, it’s still affordable. First Responder Mattress Discount Directory. If you have a successful warranty claim, we will either repair or replace with the same or comparable mattress at our cost. Our 10 year mattress warranty is governed by and subject to the terms and conditions stated below. 2 years from the date of the delivery of the original product. he/she is getting less stage 3 and 4, and more stage 1 sleep. Eve Mattress Trial and Warranty Eve will give you up to 100 nights to decide if it’s right. Eve original mattress sleeps comfortably, it conforms closely to your body and alleviates pressure points. This warranty covers the defects in materials and workmanship of an eve textile product that has at all times only been in normal domestic use. Just like with any other review, I would like to begin this Eve mattress review from the positive aspects. A great mattress deserves proper protection. eve recently increased their trial period from 100 nights to 200 nights, giving you even longer to make sure your chosen eve mattress is right for you. In this Eve mattress review, I will introduce you to the company’s original model, including its structure, Eve mattress problems and advantages, pricing and even more details that should help you decide whether or not it’s suitable for you. Disclosure: To keep our site running & free, we sometimes may receive a small commission if a reader decides to purchase via links on site, at no extra cost. I was a little anxious about buying a 'Mattress in a box", but this one came highly recommended and with an amazing warranty, so after reading some reviews, I took the plunge. Looking for a reliable UK mattress brand? The Eve Premium does not feature pocket springs. If you’re not totally smitten with your new Eve mattress, it’ll be picked up and returned completely free of charge. Additional terms may apply to free deals & offers. Mattress Zone UK. Please feel free to contact us if you think that our content is outdated, incorrect or doubtful. However, mattresses that are bouncy and responsive can provide you with instant bounce back and make the entire process so much more enjoyable. Eve Sleep was founded in 2014, with an intention to create high-quality, comfortable mattresses that would be affordable for all sleepers. They will complete a careful inspection of your mattress and produce a full report. Warranty – 10 years. The warranty covers: Please retain a copy of your order confirmation as proof of purchase. Please also note that the warranty is for the benefit of the original purchaser only and is not transferrable at resale. However, good quality mattresses can last even longer. In case you want to check out other alternatives, you can take a look at this list of the best UK mattresses. Mattress bounciness and responsiveness are the two qualities that are important to couples. Please note that delivery of replaced or repaired product is only available to the country to which the original order was delivered. We appreciate you taking the time to share your feedback with us and we're sorry to hear that you are no longer finding your eve mattress comfortable. The mattress protector is so thin, you'll hardly realise it's there. Our team will send you questions and photographs instructions which you are required to complete in order to open a warranty claim. It is composed of 97% polyester, 2% elastane, and 1% silver thread. The warranty only covers replacements, repairs and upgrades of successful warranty claims. Please note that this warranty is provided free of charge in addition to the rights given to you by law. Please retain a copy of your order confirmation as proof of purchase. The Eve mattress was designed and created over the pond by a London team of leading product designers. That being said, if you wake up in the morning and feel aches, it’s probably because your mattress is unable to alleviate pressure points and it’s time to get a new one. Research & study references must be solely based on fact-checked and esteemed academic associations, journals, etc. All mattresses may look similar to you but they're NOT all the same! For example a customer claiming on a product priced £299 with a 10 year warranty after 3 years would be required to pay 20% of the current Retail price, ie £59.80 towards a replacement providing the mattress is still retailing for £299. Therefore, when it comes to the most popular UK mattresses, Eve seems to be one of them. Awara’s ‘forever’ lifetime warranty means that for the first 10 years of ownership, Awara will replace your mattress with a brand new one at no charge if a defect is confirmed. Unboxing the eve UK mattress. ", Require you to supply photographs of the entire product and any visible faults. Without it we reserve the right to reject any claim under this warranty. Thus, take all the aspects into consideration and decide whether or not Eve is suitable for you. As you probably understood, one of the Eve mattress problems is that it lacks edge support. On the other hand, we can still evaluate whether or not Eve maintains its initial shape after about 5 years into usage. Mattress’s breathability usually depends on the type of mattress. The eve mattress is lightweight and easy to transport through tight spots like narrow stairways and small doorways. Sleep Tested. You probably know why. Let’s Find Out! Based on the evidence provided, our customer service team will decide if eve Sleep PLC will cover the return shipping costs and any associated testing, which may include sending a technician to the product location. You can help keep the site free & unbiased by donating. Our eve mattress review has identified some key strengths and weaknesses for the brand. Warranty coverage begins on the day of delivery. Forget you ever had a bad night’s sleep with our spring free memory foam mattresses, designed for brilliant support that’ll make your mornings feel that little bit brighter. See offer. If eve does not cover these costs and you incur them yourself, in the event of a successful claim, eve will reimburse any reasonable costs of return shipping and any associated testing incurred by you (subject to you providing adequate proof of such objects being properly incurred). The sagging depth for most mattress warranties is one inch (1″), although sagging depth may fall anywhere between half an inch (1/2″) and two inches (2″). Anything that does not fall into one of the categories in the section above is not covered by our warranty. 1. Worth pointing out that the top cover is not machine washable – you are meant to wash it by hand-wash only. With our warranty, this does not include the right to a refund. Eve mattresses come with a 10-year warranty. Easily compare the eve Original vs Nectar Mattresses side-by-side. eve will also cover all delivery costs . Once you unpack your mattress, you should wait a bit for it to fully expand. After the guarantee period, if the product also has a warranty then a refund will be offered against the cost of the product according to the scale above. If we do not hear from you within 30 days of such notification we shall dispose of the product (at our cost). Many more to come! All the content on this website is free to use. Before jumping straight into Eve mattress review, I would like to take a look into the mattress structure and discuss each of the layers. However, the warranty is not valid if the mattress was used not as intended. These are the least expensive mattresses. The Saatva Christmas Sale is the best time to level-up your sleep! Remember that while the company offers multiple mattress options to pick from, today I’ll be focusing only on the original model. You have a right to have alternative testing conducted on your mattress if you decide. What’s more, unlike other bed-in-a-box manufacturers, Eve mattresses, as well as their other products, can be purchased in high-street stores like Debenhams, Next, and Fenwick. We have the right to send an independent third party assessment specialist, if we are unable to identify the initial issue reported by yourself. This is a genuinely unfortunate situation as we don't directly manage the warranty for eve mattresses that were sold via Dreams - this falls under their terms of support. In these circumstances, you will be required to pay the difference between the original list price of the mattress and the list price of the upgrade mattress at the time of the upgrade. At the moment, the company offers the Premium mattress, the Premium Hybrid mattress, the Original mattress and the Hybrid mattress. Get 5 FREE gifts with every mattress (Two Premium Pillows, Mattress Protector, Bedding Sheet Set + Luxury Duvet - worth up to £385). Nectar. When we have received the evidence that is required, we will decide at our sole, reasonable discretion if your claim is covered under the warranty. By constantly researching & publishing best mattress reviews, tips and sleep guides, this project helps people make an informed, rational decision on which top mattress is the best for YOU. Nick Obradovich, Robyn Migliorini, Sara C. Mednick, et al. Eve Sleep PLC at 29A Kentish Town Road, London, NW1 8NL. More information can be found in the FAQs, Normal wear and tear that occurs under standard domestic use and handling, Any claim made other than for the benefit of the original purchaser, Replacement of an eve mattress due to defective cover. Multiple Eve mattress reviews reported that it’s an issue, probably one of the most noticeable ones. The eve mattress is an all-foam option launched by a UK-based company in February of 2015. We can also send the independent third party assessment specialist upon your request at our cost. eve therefore reserves the right to not offer a replacement or repair if the assessment concludes that the product is clearly not defective. Find helpful customer reviews and review ratings for eve Sleep Original Memory Foam Mattress | UK King, Breathable, 150 x 200 cm, 10 Year Warranty, Which? Below is our archived evaluation of the bed when we tested it. Delivery – We deliver the eve straight to your doorstep, for free. If you believe there is a defect which is covered by this warranty, you should get in touch with our customer service team and they will: Any evidence we receive regarding the potential warranty claim, including the product itself in some cases, will be cross-examined and evaluated by eve. We know life is hard, choosing a new mattress doesn’t need to be. The warranty also covers popper or button breakage. Many sleepers don't take edge support seriously enough, however, if you share a bed with someone, you know that when there’s no edge support, it can be really uncomfortable and you might feel as if falling out of the bed. Unfortunately, this layer doesn’t do much to combat this as far as our testers can see. By way of example, please see the following list (although there can be other things too which are not covered): The warranty starts on the date of delivery of the product and lasts until the end of 5 years from that date. Read honest and unbiased product reviews from our users. Eve Mattress Company Info. We'd recommend the Eve Premium Hybrid. A mattress which fails having been used on a non-compatible base as described in the FAQs, or a bedstead where the gaps between the slats are greater than 75mm. Moving to the noise, you probably know that some mattresses tend to be really loud, especially the old squeaky ones, however, when it comes to memory foam mattresses that have no coils in their construction, that’s not an issue at all. They offer a single-model layered-foam mattress featuring a 10-year warranty, CertiPUR-US® certification, and a straightforward, direct-to-consumer ordering experience. The average pricing of a foam mattress is about $900 dollars, innerspring $950. The Eve mattress is designed and made in England, but it's similar in construction to a number of all-foam online mattresses made in the United States. There’s no need to keep the packaging during the trial – just sleep as you normally would. Once eve has taken a decision there can be no further claim considered for the next 6 months. Together, we have already reviewed 53 best mattress providers. The eve is priced competitively and is backed by a 10-year warranty. We don't yet have any data on tests for sleepers above that weight, so we would not recommend this. Fast service: The mattress-in-a-box should arrive in about 5-7 business days. Eve offers free delivery for the UK.Before the trial period is over you are entitled to a refund if the product doesn’t deliver what it promises. Try for 100 days with free delivery and hassle free returns. Usually, it takes a few hours. People should notice that when sleeping on the side, their spine remains in a straight, healthy position. When we have received the evidence we need to do so, we will decide at our sole, reasonable discretion if your claim is covered under the warranty. T… It is a replacement warranty, and you get a whole new mattress if your bought mattress has some problems. As well as being ridiculously comfortable, every Eve mattress comes with a 10-year warranty, free delivery and a 100-night trial. On the other hand, some Eve mattress reviews reported that it traps heat and sleeps too warm, lacks bounciness and edge support. Please contact our customer service team via this form to initiate a warranty claim. Our 2 year textile warranty is governed by and subject to the terms and conditions stated below. The eve ships within 48 hours of your purchase. Our unique foam keeps things comfortably cool (it’s around 30 times more breathable than traditional memory foam) and makes the mattress topper … Delivery – They deliver the eve mattress straight to your doorstep, for free. If we determine your claim is covered by the warranty, we will: If we determine that your claim is not covered by the warranty, we will ask you if you want us to return the product to you (at your cost) or dispose of the product (at our cost). That’s why, in some cases, edge support is necessary. Years of development and testing helped us to create a Which? If you want to get a high-quality rest, you should make sure that there are no interruptions. Here’s the full list of Eve pricing and size options: Note that the prices are changing all the time, so if you want to find out the most accurate information, you should check out the Eve official site. Our 5 year furniture warranty is governed by, and subject to, the terms and conditions stated below. Written warranties provide coverage for a given length of time; most written warranties for mattresses are valid for five, 10, 15 or 20 years, depending on the brand and the seller. Since the mattress comes sealed in a box, you’ll be able to move it to your bedroom easily. Last updated on January 1, 2021. The eve ships within 48 hours of your purchase. Concerning the mattress cover only, any manufacturing defect in the zipper assembly or the fabric of the mattress cover. https://www.themattressguide.co.uk/eve-baby-mattress-review The white top panel of the mattress (98% polyester and 2% elastane) can be unzipped and popped in the wash at 40°. The company’s original model is made of memory foam. The Eve Lighter Hybrid mattress is suitable for most body types and preferred sleeping positions. You’ll need this to make a claim. Summary: Is the Eve a Good Mattress?. First of all, Eve provides you with a 200-night sleep trial. Eve Mattress UK Review. Leave your genuine opinion & help thousands of people to choose the best mattress. If there’s evidence of product abuse, misuse or use other than domestic, If the product is in an unsanitary condition (for example, caused by pets), If you’ve bought a whole matching range of bedding, then only the faulty item will be covered, Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item, Servicing, inspecting or cleaning of the product due to failure to follow the manufacturer's instructions, Any textile product (whether manufactured by eve or not) sold by a reseller who is not an authorised eve sleep reseller at the time of purchase, Any textile product sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the product is not “new” or of “first quality”, or has previously been purchased by someone else, Any claim against this warranty that does not follow the process for making claims outlined in “What should I do if I believe I have a claim under the warranty?”. We provide 10 years quality warranty, so please contact us with any questions. We reserve the right to refuse to collect and/or dispose of any unsanitary product, If the product (whether manufactured by eve or not) is sold by a reseller who is not an authorised eve sleep reseller at the time of purchase, Any claim against this warranty that does not follow the process for making claims outlined in “What should you do if you believe you have a claim under the warranty? : 'Nighttime temperature and human sleep loss in a changing climate'. Eve original mattress is great for those who prefer memory foam mattresses over hybrid or innerspring alternatives. The brand, which entered the US market in 2016, advertises their mattress as a medium-firm combination of a solid foam support base […] For example, if you obtain a replaced or repaired product that is the same style and price as the original, then the warranty period of the replaced or repaired product begins from the date of delivery of the original purchase. 2. Shop five award winning, gorgeously comfortable mattresses at eve sleep. The eve mattress protector uses a super soft cotton top layer with a Neotherm® coating. The eve mattress has included a top layer that is 30 times more breathable than their previous models to try and combat the high levels of heat retention often found with memory foam mattresses. Anything that does not fall into one of the categories above in the 'what the warranty covers' section, is not covered by our warranty. Get $300 OFF everything + a FREE King pillow while you still have the chance. 20% OFF EVE PREMIUM. My Best Mattress is helping thousands to sleep better, overcome insomnia, stress & fatigue. However, we are sure that once you have tried the mattress you will not regret it (95% of our customers will keep their eve). The Eve Premium mattress cover is luxuriously thick and quilted. The warranty is operated by eve Sleep PLC at 29A Kentish Town Road, London, NW1 8NL. If you plan on using Eve with an adjustable bed, they recommend you leave the bed flat when it’s not in use. If you would wish to dispute eve’s decision on your warranty claim, you are free to seek further advice from the Furniture Ombudsman. The warranty also covers popper or button breakage. However the entire Emma cover is fully machine-washable up to 40C. This warranty is for a much longer period than any other mattress or foam manufacturers. If eve Sleep PLC does not cover these costs and you incur them yourself, in the event of a successful claim, eve Sleep PLC will reimburse any reasonable costs of return shipping and any associated testing incurred by you (subject to you providing adequate proof of such costs being properly incurred). Ends January 11th . 09261636). The warranty starts on the date of delivery of the mattress and lasts until the end of 10 years from that date. The company’s warranty covers the issues with mattress performance, manufacturing defects and the splitting or cracking of the materials. So, it’s for you to decide whether or not Eve mattress suits your needs. As per our warranty, some settlement of the foams is perfectly normal and is considered normal wear and tear for a foam mattress. Pressure alleviation is one of the most important features that you should be looking for in a mattress, especially if you’re experiencing pain in certain areas of your body. Save up to £450 with a Nectar Bundle. It should be important to you when making a final decision.

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